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  • Samsung eyes reset with new Galaxy Note

    Samsung on Wednesday unveiled a new model of its Galaxy Note as it seeks to leave behind the debacle over exploding batteries in the previous generation of the device, and mount a renewed challenge to Apple and its soon-to-come iPhone 8...

    Introducing the Note 8 “phablet” at an event in New York City, executives repeatedly thanked fans who had remained loyal to the device...

  • Samsung confirms launch of refurbished Galaxy Note 7s

    SEOUL: Samsung Electronics said on Sunday it would start selling a refurbished version of its Galaxy Note 7 smartphone this week after an embarrassing recall over exploding batteries rocked the tech giant last year...

    The recall of millions of Galaxy Note 7 devices cost the world’s largest smartphone maker billions of dollars in lost profits and hammered its global reputation...

  • Samsung expects Galaxy Note 7 sales to beat predecessor's

    SEOUL: South Korean tech giant Samsung Electronics Co Ltd expects sales for its new Galaxy Note 7 smartphone to exceed those of the previous version launched last year, the head of the company's mobile business said...

    A Samsung spokesman confirmed remarks made by Dongjin Koh, head of the firm's mobile communications business, during a press conference with South Korean reporters in New York on Wednesday following the firm's unveiling...

  • Qantas grounds Samsung Note 7 after explosions recall

    SYDNEY: Australian airline Qantas told customers on Thursday not to use or charge Samsung's Galaxy Note 7 during flights after faulty batteries in the new smartphone caused some handsets to explode...

    Samsung, the world's largest smartphone maker, said last week it was suspending sales of its latest flagship mobile device and recalling 2...

  • Samsung urges consumers to stop using Galaxy Note 7

    SEOUL: Samsung Electronics has urged consumers worldwide to stop using Galaxy Note 7 smartphones immediately and exchange them as soon as possible, as more reports of the phones catching fire emerged even after the company’s global recall...

    The call from the South Korean company, the world’s largest smartphone maker, comes after US authorities urged users to switch the Galaxy Note 7 off and not to use or charge it during a flight... ...

  • Turn off your Galaxy Note 7, says Samsung official

    SEOUL: Users are being asked to power down their Galaxy Note 7s and exchange them as soon as possible, said Koh Dong-Jin, the head of Samsung’s mobile business, in a statement late Saturday, adding the firm was “collaborating with national regulatory bodies” around the world...

    Samsung, the South Korean electronics giant, urged global consumers to stop using its Galaxy Note 7 smartphone due to a spate of exploding batteries that...

  • US regulators: Official recall of 1M Samsung Note 7 phones

    SAN FRANCISCO: United States safety regulators announced a formal recall of Samsung's Galaxy Note 7 smartphone Thursday after a spate of fires led to injuries and property damage — along with a global marketing headache for the South Korean tech giant...

    Samsung had already initiated a voluntary recall, but the company has been criticised for not offering clear information about the problem or how it would be resolved...

  • Phone home: Galaxy Note 7 users face Samsung's recall

    Consumers who shelled out $850 or more for the sleek Galaxy Note 7 are moving right through the stages of grief following Samsung's recall of smartphones that have been catching fire — and not in the good way...

    He plans to get a replacement phone next week, but until then, he'll keep using his Note 7...

  • Strong demand for Samsung's Galaxy Note 7 tests supply chain

    SEOUL: Better-than-expected demand for Samsung Electronics Co Ltd's new Galaxy Note 7 is causing supply constraints globally, the South Korean tech giant said on Wednesday, suggesting strong initial sales for the new premium smartphone...

    While robust demand could help deliver another solid quarter of earnings, Samsung also risks missing out on potential sales if it cannot boost supply quickly...

  • Samsung slammed by Chinese state TV over Note 7 recall "discrimination"

    HONG KONG: Chinese state broadcaster CCTV has slammed South Korean tech giant Samsung Electronics Co for what it said was “discrimination” against China consumers in its handling of a global recall of Galaxy Note 7 smartphones...

    In a commentary piece posted on its website on Thursday evening, CCTV said Samsung's behaviour in China after the Sept...

  • Samsung suspends production of recalled Note 7: report

    SEOUL: Samsung Electronics has suspended production of its Galaxy Note 7 smartphone, a report said Monday, a month after a recall prompted by battery explosions and a day after two major overseas distributors halted replacements...

    Samsung, the world's largest smartphone maker, declined to comment on the report by South Korea's Yonhap news agency, which was sourced to an unidentified official with an unnamed Samsung supplier...

  • Samsung halts sale, exchange of Note 7 on safety fears

    SEOUL: Samsung told customers worldwide Tuesday to stop using their Galaxy Note 7 smartphones as it struggled to contain a snowballing safety crisis that threatens to derail the powerhouse global brand...

    The news slammed Samsung's share price, which plunged as much as seven per cent in afternoon trade...

  • Samsung Electronics to reveal Galaxy Note 7 probe results this month: report

    Samsung Electronics Co Ltd will announce this month the results of an investigation into what caused some of its Galaxy Note 7 smartphones to catch fire, the JoongAng Ilbo newspaper reported on Monday citing unnamed sources...

    1 billion hit to its operating profit over three quarters following its decision to permanently halt Galaxy Note 7 sales in October...

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