Maruti Suzuki Issues Recall of 1.81 Lakh Cars Due to Faulty Motor Generator Unit

Maruti Suzuki India Limited today announced to proactively undertake a recall of some petrol variants of Ciaz, Ertiga, Vitara Brezza, S-Cross and XL6. This is to inspect for a possible defect in 181,754 units of these models manufactured between 4th May 2018 to 27th October 2020.

Recall campaigns are undertaken globally to rectify faults that may be potential safety defects. Maruti Suzuki has decided to voluntarily recall the affected vehicles for inspection/replacement of Motor Generator Unit, free of cost. Affected vehicle owners would be receiving a communication from Maruti Suzuki authorized workshops.

The replacement of the affected part shall start from the first week of November 2021. Till then, customers are requested to avoid driving in water logged areas and direct water spray on electrical/electronic parts in vehicle.

Customers of suspected vehicles can also visit the ‘Imp Customer Info’ section on the Company websites www.marutisuzuki.com (for Ertiga and Vitara Brezza) or www.nexaexperience.com (for Ciaz, XL6 and S-Cross) and fill-in their vehicle’s chassis number (MA3, followed by 14 digit alpha-numeric number) to check if their vehicle needs any attention. The chassis number is embossed on the vehicle ID plate and is also mentioned in the vehicle invoice/registration documents.

The company’s total sales in August rose to 1,30,699 from 1,24,624 units sold during the corresponding month of 2020.

Accordingly, total sales in the month include domestic sales of 1,05,775 units, off-take to other original equipment manufacturer (OEM) of 4,305 units and exports of 20,619 units.

“Sales volume of the company in August 2021 was affected due to electronic components’ shortage. The company took all possible measures to limit the adverse impact,” the company said in a statement.

“While the sales volume in August 2021 was affected due to electronic components’ shortage, the sales volume in August 2020 was impacted due to Covid-19 related disruptions.”

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