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It takes a momentary glitch to realise that the technology around is far from perfect and we, the end consumers, can really do so much about it. Take ‘X’ (formerly called Twitter) user Praanay Loya for instance. Loya, on Thursday, took to the microblogging website to explain how 6 delivery executives from Swiggy found themselves on his doorstep after he unsuccessfully attempted to place an order for groceries on the delivery service’s app.
I unintentionally broke down Swiggy’s app. 6 delivery executives brought the same order! Here is what happened: ⬇️ pic.twitter.com/M18LS6KYrR
— Praanay Loya (@pranayloya) December 14, 2023
Also Read: Woman Aggressively Beats Swiggy Executive With Sandals After His Bike Hits Her, Video Goes Viral
Explaining what exactly unfolded, Loya stated that he placed an order on the app and the money was subsequently deducted. The order status, however, stood cancelled. The customer tried to place another order but similar events followed. Loya then tweaked the process and chose the COD or Cash on Delivery method instead of paying for the groceries upfront. After multiple failed attempts, he then hopped on to another delivery service app and eventually placed the order of items he needed delivered at home.
Then, something bizarre happened.
Loya began receiving calls from Swiggy delivery executives who were, in fact, headed towards his home carrying his orders.
Suddenly my phone started ringing with multiple calls from the delivery executivesThe customer support didn’t respond to a single query and the delivery guys came all the way bringing the orders pic.twitter.com/uiZiwyX8T3
— Praanay Loya (@pranayloya) December 14, 2023
Multiply the grocies X 6, Loya ended up with 20 litres of milk, 6kg Dosa batter, 6 packets of Pineapple, he stated in a tweet.
Finally after a couple of hours of back and forth. Now i have 20 litres of milk, 6kg Dosa batter, 6 packets of Pineapple.Let me know what I should do with these?
— Praanay Loya (@pranayloya) December 14, 2023
Wondering what he would do with all the excess items he didn’t need, Loya asked the good folks on ‘X’ to give him suggestions and they kindly obliged.
Bro just make all that food and feed homeless people, win win— Ishan Goswami (@TheIshanGoswami) December 14, 2023
All for the drivers, tip them 2x of what you spent— Suraj Rajwani e/acc (@surajluke) December 14, 2023
You just showcased a design flaw in a distributed system design. They probably need a global lock on sensitive transactions. #DistributedSystems— Vadi வடிவேல் ✌ (@vadivelk) December 15, 2023
Predicting the future.
This will be in the news tomorrow— Amazing Credit Cards (@AmazingCreditC) December 14, 2023
Also Read: Swiggy User in Mumbai Ordered Food Worth Rs 42 Lakh in 2023, Internet Finds it Hard to Digest
Recently, a customer from Mumbai stole the limelight as one of Swiggy’s high rollers, spending a staggering Rs 42.3 lakh on food throughout the year.
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