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The worry of getting a good deal online only to end up with something less than expected is frustrating. Recently, a man found himself in just that situation. He thought he was getting a shiny new laptop for a whopping Rs.1 lakh, but instead, he got a used one. Fuming, he took his grievance to ‘X’, laying out the evidence in a video to prove his point.
In this video that’s now making the rounds, Rohan Das details how he ordered a Lenovo laptop from Amazon on April 30 and got it delivered by May 7. But when he checked the warranty period on Lenovo’s official site, it had already started in December 2023. That’s a clear sign it had been used before. “So, basically, Amazon sold me a secondhand product but charged me the full amount,” he lamented from behind the camera.
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He didn’t mince words, cautioning everyone to think “a hundred times” before hitting that buy button on Amazon.
I Was Scammed By Amazon!@amazonIN selling used products as new.Today I received a “new” laptop from Amazon, but it had already been used and the warranty started in December 2023.@Lenovo @Lenovo_in pic.twitter.com/TI8spJffgm
— Rohan Das (@rohaninvestor) May 7, 2024
His post, titled “I Was Scammed By Amazon! @amazonIN selling used products as new. Today I received a “new” laptop from Amazon, but it had already been used and the warranty started in December 2023,” quickly blew up, sparking a flurry of comments from fellow netizens.
“Take this issue to ‘consumer courts’, write an application use words ‘cheating’ ‘manipulating public trust: a non technical person would have never realised the scam’ ‘mental agony’ ask for 10 lakhs compensation,” advised one user. Another shared their own tale, saying, “Never buy laptops from Amazon. They sent me i3 processor dabba laptop when I had ordered i7 worth 94k.”
Even Amazon chimed in, apologising for the letdown and asking for more details about the issue.
Also Read: Amazon Customer Orders Sony Headphones Worth Rs 20,000, Gets Toothpaste Instead. Watch Video
While many suggested reaching out to Lenovo, the original poster dropped a response from Lenovo’s official team, stating, “Hello there, We maintain the machine’s manufacture date in our database; however, the real warranty begins on the day of the customer purchase date, & we manually update it after sharing a Bill invoice copy.”
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