Man Musically Roasts IndiGo After Indian Airline Breaks His Guitar While Handling Baggage

Nowadays, a wave of travellers has voiced their concerns about airlines mishandling their luggage, particularly musical instruments. In a recent incident, a guitarist opted for an unconventional approach to draw attention to IndiGo after alleging that the airline’s staff had damaged his instrument.

Taking to Instagram, musician Piyush Kapoor highlighted the struggles guitarists endure to achieve a tremolo effect. “You don’t need to bend any wires or do anything else. Just book an IndiGo or any other flight, put it in a hard case or not, and the airline will break it down to ensure that you get that tremolo effect for free,” he jokingly shared with his audience, even playing the damaged guitar to demonstrate the “music effect” while poking fun at the airline.

Also Read: ‘We Don’t Care’: Air India Passenger Criticises Airline for Damaging Piano, Shares Video

Continuing his sarcasm in the caption, Kapoor wrote, “Thank you @indigo.6e. Its been a long time to this incredible discovery, i left a thank you note for you at the airport but never heard from you. I dont even know how you guys managed to crack it open this way,” before adding a more serious note, “Its time airlines teach their baggage handlers what the “Fragile” sticker means.”

The video eventually caught the attention of IndiGo, which replied from their official handle, “Mr Kapoor, we understand the sentimental value of personal items like your guitar. Rest assured, we prioritise the care of our customers’ belongings and will work diligently to address this for you. Please share your travel details and contact number via DM to enable us to connect with you.”

Kapoor, in turn, clarified his intentions, stating that he didn’t seek compensation but rather aimed to highlight the need for gentle handling of musical instruments by baggage handlers. He emphasised that while accidents happen, immediate accountability is paramount.

Also Read: Musician Calls Out Air India After Broken Strap of His Instrument Case: ‘Stop Recording’

The guitarist even acknowledged receiving an apology and assurance from the airline regarding future incidents, expressing hope for improved practices across all airlines to safeguard travellers’ cherished possessions.