Click the Search icon. On Windows 10, Search is the button with the circle or magnifying glass next to the Start button. On Windows 8, it's the magnifying glass in the upper-right corner.
Type %appdata% or %USERPROFILE%. If you downloaded iTunes from the Apple website, type "%appdata% into Windows search. If you downloaded iTunes from the Microsoft store, type "%USERPROFILE%" instead.
Press ↵ Enter. This opens your the selected folder on your computer.
Double-click the "Apple" or "Apple Computer" folder. This opens the folder. Folders are listed in alphabetical order by default.
Double-click the "MobileSync" folder. It's in the "Apple" or "Apple Computer" folder. If you don't see a MobileSync folder, then no backups are saved on your computer.
Double-click the "Backup" folder. Within the Backup folder, there is a folder(s) that contains a long stream of numbers and letters. This is the iPhone or iPad backup. Use the date under "Date Modified" to see when the backup was created. Do NOT modify, edit, delete, rename, or extract any of the files or folders within the Backup folder. This may ruin the backup. If you need to copy a Backup, copy the entire Backup folder. On PC, the Backup folder is found at C:\\Users\*username*\AppData\Roaming\Apple Computer\MobileSync\Backup\ On Mac, the Backup folder is found at ~/Library/Application Support/MobileSync/Backup/
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