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- Download the cancelation form from https://www.melaleuca.com/Shared/Content/Cancel_EmailConfirm.
- Mail, fax, or email the form to Melaleuca so that it arrives no later than midnight on the last day of the month.
- Email the form to [email protected] or fax to 1-888-528-2090.
- Mail the form (with signature confirmation) to Melaleuca, Inc. / 4609 West 65th South / Idaho Falls, ID / 83402.
Download the cancellation form. You can only cancel your Melaleuca account by sending a signed cancellation form to the company. To download the form, go to this address: https://www.melaleuca.com/Shared/Content/Cancel_EmailConfirm If you have trouble downloading the form, you can contact Melaleuca by phone at (208) 534-3000. You can also download the form from FormsPal at https://formspal.com/pdf-forms/other/melaleuca-cancellation-form.
Print the form (optional). If you plan to fax or mail the form, you'll want to print it. Alternatively, you can use a program like Adobe Acrobat or Preview to fill out the PDF form on your computer and pay to fax it online. Printing it will usually be easier!
Fill out the form. If you printed the form, fill it out with a blue or black pen. If you'd rather email the form to Melaleuca, you can use a program like Adobe Reader or Mac Preview to fill it out. Alternatively, you can upload the PDF to Adobe's online PDF filling tool to complete the form. You will need to provide: Your customer number and personal information. Your reason for canceling your account. Which services you would like to cancel (check both boxes to cancel everything). Your signature. Your spouse's signature (yes, really) if applicable. Feedback. This message should detail your reasons for wanting to cancel your account. If your membership is less than 120 days old, you can also request a refund on your enrollment fee.
Send your request before the last day of the month. Be sure to fax, mail, or email your cancellation form no later than midnight on the last day of the month. If you fail to send the form before this date, you'll be held accountable for next month's purchases. You can send your cancellation form to: Email: [email protected] Fax: 1-888-528-2090 Mail: Melaleuca, Inc. / 4609 West 65th South / Idaho Falls, ID / 83402 If you send by mail, be sure to send it with signature confirmation and a tracking number. Alternatively, you can send it as certified mail.
Ensure that your letter has been received. After an appropriate waiting period, call (208) 534-3000 to ensure that your cancellation has been processed. If your account has not been updated, ask that the issue be handled immediately. If Melaleuca has received your letter but it has not been processed, ask for the representative who signed for your letter (if mailed). Do not hang up until your account has been canceled or an agreement is reached. Write down the name of the person you're speaking to, as well as the time and date of your call. Some Reddit users have reported having trouble canceling their accounts and having to stop payments through their banks or credit cards. Watch your bank statements closely after cancelation to make sure you don't need to get your bank involved.
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